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Resolving the Conflict between Windows 11 KB5046740 and Passportscan Client
Introduction Good morning, we have detected an issue with the latest Windows 11 update (KB5046740), which causes a conflict with the Passportscan Windows Client. In this tutorial, we will guide you through the steps to: Uninstall the problematic ...
Delete profile from DATABASE
To permanently delete a profile, follow the steps below: 1. Go to the main menu and select CUSTOMERS. Locate the profile, click on the SETTINGS icon (gear icon), and choose VIEW SIGNATURE View signature 2. Delete the signed documents by clicking the ...
How to Configure the Detection and Transmission of Title and Language to Opera
How to Configure the Detection and Transmission of Title and Language to Opera Overview The detection of a client’s Title and Language during registration in PassportScan is a configurable feature. However, since these data points cannot be directly ...
Double authentifcaition
Tutorial: How to Enable Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requiring a verification code in addition to your password when logging in. Follow these steps to enable ...
Privacy Text Modification and Form Management
The privacy text can be customized as desired. It is possible to add new forms, giving the customer the option to accept them or not via a checkbox. However, a form that has already been used and signed cannot be modified. For this reason, a new one ...