Last May of 2020, Microsoft released the version 2004 of Windows 10. After that, we had to update our application in order to make it compatible with Windows 10 again.
If your application doesn't start, you might need to update Passportscan.
Download the last version from these links:
Passportscan Classic
Then, place the new file in the following path: "C:/Passportscan/app"
Warning: Passportscan Cloud will generate an error if not placed into "app" folder.