Why in my Workspace don't I see the option “add bookings” anymore?
Once you connect an integrated PMS, that option disappears, because you don’t need to create any booking manually. In case of receiving Walk-in guests, first you have to create a new reservation in your PMS, then you will find it in the Passportscan App as always, on your device.
Related Articles
How can I see in my App the Privacy Document to be signed?
You’ve got to create a new FORM in your workspace, please follow this TUTORIAL VIDEO that explains every single step. (It's an outdated video, work is in progress for the new layout) Remember, you can create as many documents you want, in different ...
I can't see the whole Menu in the Workspace
If you can't see all the menu's functionality, it's possible that your credit expired, so you should proceed to recharge it.
What is the option "closing time" for?
The Closing Time is the time you want to close the current day. If you set "0" by default, the current day will be closed at midnight. Example: If we set the closing time to 3, the day will last from 3:00 to 3:00 of the next day, instead of midnight. ...
Choose your integrated product and get the Keys to connect PassportScan with your PMS
Dear customer, Here's the final steps to connect the interface of your required PMS from your workspace. As a first step, you've got to sign in to the Workspace. Then: 1 - Go to Settings on the top right corner: 2 - Click on "Edit" on the branch to ...
I can’t change the VAT number on my Billing, what can I do?
This field can be changed only by our accounting, please write an email to account@passportscan.net with the new VAT number and a short explanation, we’ll change it as soon as possible.