Tablet is shown in the main display - Inverted Display Fix
How to force Windows to Rediscover Monitors Whenever Windows sees a new monitor it adds it to the end of the current configuration. However, this doesn't change the current configuration.To force Windows to configure monitors properly if the numbers ...
Can I change the Forms name ?
You can change the FORMS name anytime, it doesn't affect any data on the signed forms so far. The only thing that you cannot modify is the text of the consents, since it gets locked as soon as a guests completes the signature process. In the App the ...
How does CLP (Data Cleaning Procedure) works?
Our Cleaning Procedure is a feature for our system to be GDPR compliant. You can configure it based on your needs selecting which fields you want to be controlled by our CLP. First of all you need to configure your rule, selecting which fields you ...
Can I download a signed FORM (Reg. Card etc.)?
You can download the signed form from the left sided menu > "Signed Forms" Please notice that Passportscan is going to keep the signed forms all the time, as long as your account still active. Nonetheless, if you want to download a copy, you can do ...
Scanner is not being detected
Whenever the famous red led appears, it means that Passportscan wasn't able to recognize the scanner by any reason. Here you can find a few common problems: 1 - Any other Windows user is still active, someone forgot to close their session. Our ...