Locked Scanner - Error Message when scanning
Considering the daily use of the scanner, it might end up locked accidentally. If Passportscan pops an error message everytime you try to scan, check the back side of the scanner and make sure that it is not locked.
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Scanner is not being detected
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If you see an error when you try to upload an image on your branch, and you click on "save", here's a solution. It's possible that the image isn't the right format, or size, or it's corrupted in some way. Please use this website to process the image ...