I can't see the whole Menu in the Workspace

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• How can I see in my App the Privacy Document to be signed?

  You’ve got to create a new FORM in your workspace, please follow this TUTORIAL VIDEO that explains every single step. (It's an outdated video, work is in progress for the new layout) Remember, you can create as many documents you want, in different ...

• Why in my Workspace don't I see the option “add bookings” anymore?

  Once you connect an integrated PMS, that option disappears, because you don’t need to create any booking manually. In case of receiving Walk-in guests, first you have to create a new reservation in your PMS, then you will find it in the Passportscan ...

• I can’t change the VAT number on my Billing, what can I do?

  This field can be changed only by our accounting, please write an email to account@passportscan.net with the new VAT number and a short explanation, we’ll change it as soon as possible.

• Why can't I see the button “start walk-in” on my device?

  If you connect an "Integrator" (PMS) you no longer need that button. If there’s a walk-in guest, create the reservation in the PMS first, then press “Search Booking” in the app and look for that guest as usual

• Search Signed Privacy Document

  From our workspace, Signed Forms> You can search your signed documents by: Selecting a specific date and find all the signed docs that day Deleting the offered default date and clicking search, it gives you the whole list of signed documents