I can’t change the VAT number on my Billing, what can I do?
This field can be changed only by our accounting, please write an email to account@passportscan.net with the new VAT number and a short explanation, we’ll change it as soon as possible.
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Can I change the Forms name ?
You can change the FORMS name anytime, it doesn't affect any data on the signed forms so far. The only thing that you cannot modify is the text of the consents, since it gets locked as soon as a guests completes the signature process. In the App the ...
My credit is close to expiring, what should I do?
You can add credit anytime from the very Workspace, in your Billing (go to settings, then click on Billing on the left menu) we offer different bundles, choose the one that fits for you, just using a debit/credit card and completely by yourself. ...
Why in my Workspace don't I see the option “add bookings” anymore?
Once you connect an integrated PMS, that option disappears, because you don’t need to create any booking manually. In case of receiving Walk-in guests, first you have to create a new reservation in your PMS, then you will find it in the Passportscan ...
How can I see in my App the Privacy Document to be signed?
You’ve got to create a new FORM in your workspace, please follow this TUTORIAL VIDEO that explains every single step. (It's an outdated video, work is in progress for the new layout) Remember, you can create as many documents you want, in different ...
5 Stelle
Con Passportscan Cloud, ogni cliente può configurare la sua branch con i parametri forniti dal gestionale. Per la configurazione di 5Stelle con Passportscan Cloud devi aprire il Workspace di Passportscan. 1 - Vai su Settings in alto a sinistra: 2 - ...