Can I download a signed FORM (Reg. Card etc.)?

Can I download a signed FORM (Reg. Card etc.)?

You can download the signed form from the left sided menu > "Signed Forms"

Please notice that Passportscan is going to keep the signed forms all the time, as long as your account still active.

Nonetheless, if you want to download a copy, you can do it, there's actually two ways, which have an important difference, in legal terms speaking.

If you download the form from the list, clicking on the "actions" on the right of the record, you will download the IMMUTABLE COPY. That means it's the copy with the data taken in the moment of the signature, required by law since it matches the conditions (booking, rate, length of stay etc.) that your guest saw on the signature moment.

Instead, if you download it form the form view, you get a EDITABLE COPY, with the possibly modified parameters in a later moment. For instance, if there was some missing data like address, birth place or others, and you modify them from the EDIT CUSTOMER, those data will be updated on this dynamic copy.


    • Related Articles

    • Data Preservation and Cancellation in PassportScan

      Description Learn how PassportScan manages guest data, including personal details, document images, and signed privacy forms. Understand what data can be automatically deleted through the CLP and what remains permanently in the system. Content Data ...

    • Search Signed Privacy Document

      From our workspace, Signed Forms> You can search your signed documents by: Selecting a specific date and find all the signed docs that day Deleting the offered default date and clicking search, it gives you the whole list of signed documents

    • Credit Card codes for Opera & Opera Cloud integrations

      We recently released a new feature able to scan a credit card and send this details directly to Opera and Opera Cloud. To make it work, Opera has to be configured with the standard codes for every credit card: MC Master Card VA VISA MA Maestro AX ...

    • How can I see in my App the Privacy Document to be signed?

      You’ve got to create a new FORM in your workspace, please follow this TUTORIAL VIDEO that explains every single step. (It's an outdated video, work is in progress for the new layout) Remember, you can create as many documents you want, in different ...

    • The nationality field is not recognized or is blocked after scanning

      Description After scanning a document with the PassportScan app on a tablet, the Nationality field may: Not be automatically recognized, Remain empty, or Appear as non-editable on the next screen. This behavior can occur regardless of the document ...