Popular Articles
Windows Version
Last May of 2020, Microsoft released the version 2004 of Windows 10. After that, we had to update our application in order to make it compatible with Windows 10 again. If your application doesn't start, you might need to update Passportscan. Download ...
Database Connection Problems
One of the most common problems with the local version of Passportscan is this window: It belongs to the configuration step of Passportscan and it will only appear when PassportScan is not attached yet to a database, or when Passportscan is not able ...
Tablet is shown in the main display - Inverted Display Fix
How to force Windows to Rediscover Monitors Whenever Windows sees a new monitor it adds it to the end of the current configuration. However, this doesn't change the current configuration.To force Windows to configure monitors properly if the numbers ...
Signature displaced Fix
WARNING: Administrator rights might be required to complete this procedure. One of the most common problems with the wacom driver is related to signature, when the user tries to complete the signature process, the signature is actually being ...
Red Led - Pen button is not being displayed
Whenever the famous red led appears (Left for Scanner | Right for Tablet), it means that Passportscan wasn't able to recognize the tablet by any reason. Here you can find a few common problems: 1 - Restart Wacom's service. 2 - It might also happen ...